Workforce Needed in Starting a Tour Operation Business
Find out what workforce is needed in starting a tour operation business. It is always good to realize the importance of a quality workforce with great experience and product knowledge. Here are the five great personnel that you would require in starting a tour operations business.
1. Tour Manager/Consultant.
This must have a general outlook of your tour products, with rich tourism product knowledge, good communication skills, sales, and marketing skills. The tour consultant is a very strong pillar while at the start of any tour and travel company. He is in charge of all sales, itinerary development, tour costing, and taking customers’ interests, aligning them to form a seamless holiday package.
2. The Finance Manager/An accountant.
Plan to have a finance manager while starting your tour operation business. Honestly and transparent personnel must be present to manage the heart of your business. He/she must have accounting skills and be able to give a sense of direction to your business regarding financial management and financial decisions.
3. Tour Operations Manager.
He/ She is responsible for managing all field operations and guides. In charge of safari vehicle allocations, preparing the safari departure sheet, and all logistics for guests before, during, and after their safari. In charge of safari briefing and debriefing as well as meeting guests on their arrival. He should have good communication skills that wound give guests more confidence to make recommendations to their friends and relatives. Must be very outgoing and with a good sense of humor. This workforce is highly recommended for starting a tour operation business.
4. The Reservations Manager.
This person takes full charge of all reservations made for incoming guests booked with your tour company. Including all accommodation reservations, activities, and experiences to be done, for instance, ensuring that tourists’ gorilla trekking permits are secured and reserved on the rightful dates, even when changes are made, everything collarets well with the journey plan.
5. The Webmaster Personnel.
He/ she will be in charge of your online platforms including your safari website, making frequent and fresh updates, working on search engine advertisements, blogging, social media management among other online key activities in ensuring your stay connected with your online customers.
